Huisartsenpraktijk Hoogland en Hemels


Spoed:
Levensbedreigend bel 112
Overdag: keuze 1 van het menu
Avond, nacht en weekend: Huisartsenpost 020 - 45 62 000


Drukte in de praktijk.  /  The GP practice is (too) busy

Klik hier voor uitleg en wat we hier met zijn allen aan kunnen doen
Click here for further explanation and what we can do together.


Overlijden Rob Gadiot

Met verdriet namen wij kennis van het recent overlijden van onze voorganger. Velen van u zullen hem nog kennen als een betrokken vriendelijke huisarts van het oude soort. Als u de familie steun wilt betuigen kunt u uw boodschap naar de praktijk sturen met op de envelop Rob Gadiot geschreven. Wij zullen dan zorgen dat het op de goede plek komt.

Foto Rob


Gesloten voor nieuwe patiënten

Op dit moment nemen wij geen nieuwe patiënten aan. Wij hebben ook geen wachtlijst.


Huisarts in opleiding

Met ingang van 1 maart 2024 zal dokter Joris van Ginkel als huisarts in opleiding in de praktijk werkzaam zijn. Hij is als arts afgestudeerd en werkt gedurende het eerste jaar van de opleiding tot huisarts bij ons in de praktijk. Huisarts Hilde Hemels is de opleider en begeleider van Joris.

Wie huisarts wil worden, moet na het behalen van het artsexamen de specialisatie huisartsgeneeskunde volgen. Deze specialisatie duurt drie jaar. In het 1ste en 3de jaar werkt de AIOS (arts in opleiding tot specialist) in een huisartsenpraktijk.
Lees hier meer.


Thuisarts.nl

Klik hier voor betrouwbare medische informatie over veel onderwerpen.


click on the flag for the English information.

or click here for the google translate version of this site (can contain some errors)

English

General Practice Hoogland & Hemels

Medical Center Zonnestein
Van Heuven Goedhartlaan 933
1181 LD Amstelveen
Phone: 020 – 641 4444 (for emergencies: press 1)
Website: www.hoogland-hemels.nl


Useful Links


New Patients

We are currently not accepting new patients.


Contact Us

📞 (020) 641 44 44

Our GP assistants are available on business days between:
08:00 – 11:00 AM and 2:00 – 4:00 PM.
You can call to make an appointment or ask questions (e.g. about test results or visit requests).

Outside these hours, the assistants are busy with consultations, lab work, and administrative tasks.
Please only call outside these hours for urgent matters that cannot wait.

If the line is busy, you will hear an automated message with instructions to reach the GP assistant.


Emergencies

  • Life-threatening? Call 112 immediately.

  • For urgent medical issues, press 1 in the phone menu to be connected to the GP assistant.

Note: Outside office hours, you will be redirected to the Huisartsenpost Amstelland (see below).


Patient Portal

You can:

  • Start an e-consult

  • Order repeat prescriptions

  • Make appointments online

via the patient portal on our website.


Appointments During Office Hours

📅 Office hours: Monday – Friday, 08:00 – 17:00

Appointments can be made by calling between 08:00 – 11:00 AM.
The GP assistant will ask about the reason for your visit to plan accordingly.

A standard consultation is 15 minutes and covers one main issue.
If you need more time or want to discuss multiple concerns, inform the assistant when booking.

If your consultation runs longer than expected, your doctor may ask you to schedule a follow-up appointment.


No-Show Policy

If you cannot attend your appointment, please cancel at least 24 hours in advance by phone.
This allows another patient to be scheduled in your place.

If you miss your appointment without notice or cancel too late without a valid reason, you may be charged a fee of €50.00. This fee is not reimbursed by your health insurer and must be paid by you.


Out-of-Hours Care

For urgent care during evenings, nights, weekends, or public holidays, contact:

Huisartsenpost Amstelland
📍 Amstelland Hospital, Laan van de Helende Meesters 8
📞 020 – 456 2000
🌐 www.huisartsenpost-amstelland.nl

Always call first to make an appointment.


Repeat Prescriptions

Press 2 in the phone menu to order repeat prescriptions.
Use the information on your medication label when calling.

Requests can be left 24/7 on our answering machine (except during holiday closures).
Prescriptions ordered before 3:00 PM will be ready at your pharmacy after 4:00 PM two working days later.

Some prescriptions can also be requested via the patient portal.


Home Visits

If you are too ill to come to the practice, you may request a home visit between 08:00 – 10:30 AM.
Due to limited equipment outside the practice, we encourage in-practice visits when possible.

Home visits take place in the afternoon.


Referrals

If your doctor determines you need a specialist, they will provide you with an (electronic) referral.
A referral is required to see a specialist.


Test Results & Questions

For lab and X-ray results or general questions, call between:
08:00 – 11:00 AM or 2:00 – 4:00 PM.

The GP assistant can often provide the results. If not, your doctor will call you back.


GP Assistants

Our GP assistants:

  • Are medically trained

  • Can assess symptoms and give advice

  • Have their own consultation hours for minor procedures

  • Can determine whether you need an appointment with the GP

They are qualified to:

  • Make appointments and arrange home visits (08:00 – 10:30 AM)

  • Provide test results and basic medical advice

  • Handle prescription and referral requests

  • Perform:

    • Urine tests

    • Injections and vaccinations*

    • Blood glucose and blood pressure checks*

    • Ear irrigation*

    • Cryotherapy (liquid nitrogen)*

    • Suture removal*

    • Basic PAP smears*

For procedures marked with * you must schedule an appointment.

You may drop off urine samples before 10:00 AM at the front desk.
Be sure to label the container with your name and date of birth.


Emergency During Office Hours

We are available for emergencies (e.g., wounds, tetanus shots, severe bruises) during office hours.
If possible, please call in advance.


Nurse Practitioner

Our nurse practitioner specializes in care and monitoring for:

  • Cardiovascular disease

  • Diabetes

  • Asthma / COPD

She has her own consultation hours and works under supervision of the GP.


Mental Healthcare Counselor

Our experienced counselor is available on Fridays to assist with psychological issues.
Your GP will refer you if necessary.
Treatment is covered by Dutch health insurance.


Complaints

If you are dissatisfied with the care or service provided, please let us know.
We will invite you to discuss the matter with us directly.

If no resolution is found, you may contact our independent complaints commission.
More information is available at the front desk.


Staff

  • Bob (JG) Hoogland, GP

  • Hilde (HHCM) Hemels, GP

  • Astrid van Croonenburg, Nurse Practitioner

  • Carolien van Affelen van Saemsfoort, GP Assistant

  • Monique Kruithof, GP Assistant

  • Eline Koeman, Mental Health Nurse (Adults)

  • Marian Munshi, Mental Health Nurse (Adults)

  • Marjan Haasnoot, Mental Health Nurse (Youth)


Holidays

During holidays, the practice is closed.
Call our regular number to hear which colleague is on call.


Parking

Free parking is available for visitors to the practice.